PaintBrush

Privacy

Privacy Policy

Effective October 18, 2026

On this page

This policy covers the PaintBrush desktop app, PaintBrush On the Go (the phone app), the website at paintbrushdb.com, shared-hand links and cloud backup. PaintBrush is run by PaintBrush (paintbrushdb.com), based in Gilbertsville, PA, United States ("we", "us"). Questions and requests: owner@paintbrushdb.com.

The short version

What stays on your PC

Your hand database, the hand-history folders you point PaintBrush to, notes, tags, live sessions, Claude's saved reports, your settings (including your licence key and any Claude API key) and the app's log files. None of it is uploaded, except as this policy describes. We don't collect crash reports or usage analytics.

What leaves your PC, and when

Licence checks

Free needs no licence. Paid plans check in with our licence server when activated and about twice a day while online.

Claude (Pro and Artist)

Phone sync (PaintBrush On the Go)

Your phone and PC don't talk directly. They leave each other sealed messages on our relay server.

Cloud backup (Artist)

Shared hands

Feedback and the contact form

Custom theme requests (Artist)

Your description, whether you chose Public or Private, your licence key and the email on your licence. If you chose Public, the description may be shown with the theme in the library. A public theme shows how many players wear it, as a count only.

Payments

Payments are processed by our payment provider, the merchant of record. It collects your name, email, billing address, payment details and tax information under its own privacy policy, which you see at checkout. We receive your email, the order and subscription IDs, the plan, its status and renewal dates, and your licence key. We never see your card details.

The website

No cookies, no analytics. Your browser remembers the language you pick. The website and shared-hand pages load everything, fonts included, from our own server: your browser asks no other site for anything.

Who else handles data

ProviderWhat forWhat it gets
Railwayhosts our servers, in the United Stateseverything our servers hold, as above (sync and backup encrypted)
AnthropicClaudeyour Claude requests
Our payment providerpayments, as merchant of recordyour purchase details
Frankfurterexchange ratesdates, currency codes, and the asking IP address
Google Fontsthe desktop app's fontsyour IP address and browser details, when the app loads them

Our servers keep no request logs. Railway, which hosts them, keeps its own short request logs: the IP address, the time, the address requested, the browser's name and the result. They never hold what you sent. We can see them for up to 30 days.

We don't sell personal data, and we don't share it for advertising.

Why we use it (for the EU and UK)

Under the GDPR and the UK GDPR, we rely on these legal bases:

How long we keep it

DataKept
Licence records and screen-name hasheswhile the licence exists, then 12 months
Claude usage (time, model, tokens, cost)24 months
Phone sync accountuntil you delete it
Cloud backupuntil you delete it; 90 days after an Artist plan ends
Shared handsuntil you take them down
Feedback and contact messages12 months
Request logs (Railway's; our servers keep none)up to 30 days
IP hashes with shared hands, feedback and contact messages30 days
IP hashes for free licences24 hours

Your rights

Under the GDPR, the UK GDPR and similar laws, you can ask to see, correct, export or delete your data, to restrict how we use it, and to object to how we use it. Write to owner@paintbrushdb.com. We'll answer within 30 days. Much of it you can delete yourself: see the Contact page.

Security

Sync and backup are end-to-end encrypted. The relay keeps licence keys and sign-in tokens only as hashes, and never receives your backup passphrase. On your PC, the sync and backup keys are sealed by Windows to your user account. Every connection uses HTTPS. No system is perfectly secure. If a breach affects you, we'll tell you as the law requires.

Transfers

Our servers are in the United States. Anthropic and our payment provider may process data in the United States and elsewhere. Where the law requires it, we rely on safeguards such as the EU's standard contractual clauses and the UK's addendum to them.

Children

PaintBrush is for adults, 18 and over. It isn't directed at children, and we don't knowingly hold their data.

Changes

We'll post any change here with a new effective date. If what leaves your PC changes, we'll also say so in the app.